How Pulse works, step by step
01 · A request arrives
Every case starts with its urgency.
Reception enters the procedure, the urgency and the window it must happen in: A within two days, B this week, C elective. Open requests wait in one list, and overdue ones say so.
Gone
a waiting list in a notebook02 · The week is proposed
Pulse proposes a week. A person books it.
For each waiting case Pulse looks for a room that runs the specialty, a free surgeon and a gap that keeps the turnover time. It leaves out any slot that would fill a room past 95 % or cost someone their legal break.
Gone
puzzling the week together by hand03 · The team fills in
Only people who may do the job.
Every role is filled from people who are qualified for that specialty, present that day and free at that time. Pulse spreads the heaviest work across the team, then plans the breaks, with a colleague stepping in where needed. A role it can’t fill stays visibly open.
Gone
checking every name against the rota04 · The morning brief
Each day opens with what needs doing.
Open roles, rooms likely to run late, a recovery room that will get tight, new sick notes, anyone without a proper break: most urgent first. In the afternoon the evening brief does the same for tomorrow.
Gone
the morning phone round05 · The room reports
The OR tells recovery before the patient arrives.
The team taps each step on a tablet: patient in, incision, suture, done. Near the end the tablet asks how long the surgeon still needs, and the recovery room can reserve a bed in time.
Gone
phoning recovery to ask for a bed06 · The day is confirmed
The real times teach the plan.
Confirming the day shows every case with its planned times already filled in; only the differences need changing. From those real times Pulse learns how long each procedure takes, and the next forecasts use them.
Gone
writing the day up for the records07 · What if?
Ask before it happens.
How long until the waiting list is cleared? What if a room were added? Pulse places every open request with the same engine that books real cases, so the answer is a plan, not a guess.
Gone
a separate spreadsheet for “what if”